html,body{width:100%;height:100%;margin:0;padding:0}#root{width:100%;height:100%}:root{--itau-blue:#001e4f;--itau-orange:#ff6200;--itau-orange-hover:#e55400;--bg:#fff;--surface:#f7f7f9;--border:#e5e7eb;--text:#101828;--muted:#667085;--ring:#001e4f40;--shadow:0 10px 30px #1018281f}.chatHeaderActions{align-items:center;gap:8px;display:flex}.chatHeaderButton{cursor:pointer;color:#fff;background:0 0;border:none;border-radius:50%;justify-content:center;align-items:center;padding:8px;transition:background-color .2s;display:flex}.chatHeaderButton:hover{background-color:#ffffff1a}.chatHeaderButton svg{width:24px;height:24px}.iosInstructionsOverlay{z-index:1000;background-color:#00000080;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.iosInstructionsDialog{background-color:#fff;border-radius:12px;width:100%;max-width:320px;padding:24px;animation:.3s ease-out slideUp;box-shadow:0 8px 24px #00000026}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.iosInstructionsDialog h3{color:#333;margin:0;font-size:18px}.iosInstructionsHeader{border-bottom:1px solid #eee;align-items:center;gap:16px;margin-bottom:20px;padding-bottom:16px;display:flex}.iosInstructionsIcon{border-radius:12px;width:48px;height:48px;box-shadow:0 2px 8px #0000001a}.iosInstructionsHeader p{color:#666!important;margin:4px 0 0!important;font-size:13px!important}.iosInstructionsBody p{color:#444;margin:0 0 16px;font-size:14px;line-height:1.5}.iosInstructionsBody ol{counter-reset:ios-counter;margin:0 0 24px;padding:0;list-style:none}.iosInstructionsBody li{color:#333;background:#f8f9fa;border-radius:8px;justify-content:space-between;align-items:center;min-height:28px;margin-bottom:16px;padding:12px 16px 12px 40px;font-size:14px;line-height:1.4;display:flex;position:relative}.iosInstructionsBody li:before{counter-increment:ios-counter;content:counter(ios-counter);color:#fff;background-color:#06c;border-radius:50%;justify-content:center;align-items:center;width:20px;height:20px;font-size:12px;font-weight:700;display:flex;position:absolute;top:50%;left:12px;transform:translateY(-50%)}.iosShareIcon,.iosAddIcon{color:#007aff;flex-shrink:0;width:24px;height:24px;margin-left:12px}.iosInstructionsClose{color:#fff;cursor:pointer;background-color:#06c;border:none;border-radius:8px;width:100%;padding:12px;font-size:16px;font-weight:500;transition:background-color .2s}.iosInstructionsClose:active{background-color:#0052a3}.confirmDialog{text-align:center;max-width:300px;padding:20px}.confirmDialogHeader h3{color:#111;margin:0 0 20px;font-size:18px;font-weight:600}.confirmDialogActions{justify-content:center;gap:10px;display:flex}.confirmBtnCancel,.confirmBtnYes{cursor:pointer;border:none;border-radius:8px;flex:1;padding:10px 0;font-size:14px;font-weight:600;transition:all .2s}.confirmBtnCancel{color:#333;background-color:#f0f0f0}.confirmBtnCancel:hover{background-color:#e4e4e4}.confirmBtnYes{background-color:var(--itau-orange);color:#fff}.confirmBtnYes:hover{filter:brightness(.9)}.chatRoot{background:var(--bg);width:100%;height:100%;min-height:0;color:var(--text);text-align:left;padding-bottom:calc(var(--kb-inset,0px) + env(safe-area-inset-bottom));flex-direction:column;font-family:Segoe UI,system-ui,-apple-system,Arial,sans-serif;display:flex}.chatHeader{box-sizing:border-box;background:var(--itau-blue);color:#fff;flex:none;justify-content:space-between;align-items:center;height:56px;padding:0 12px;display:flex}.chatHeaderTitle{align-items:baseline;gap:6px;font-size:16px;font-weight:600;display:flex}.chatHeaderVersion{opacity:.8;font-size:11px;font-weight:400}.chatHeaderMeta{opacity:.9;font-size:12px;font-weight:400}.headerActions{gap:8px;display:flex}.iconBtn{appearance:none;color:#fff;cursor:pointer;background:#ffffff14;border:1px solid #ffffff2e;border-radius:8px;justify-content:center;align-items:center;width:34px;height:34px;transition:background .12s,transform .12s;display:inline-flex}.iconBtn:active{transform:translateY(1px)}.iconBtn:hover{background:#ffffff24}.iconBtn:focus{box-shadow:0 0 0 3px var(--ring);outline:none}.chatBody{flex-direction:column;flex:auto;min-height:0;display:flex}.timeline{background:linear-gradient(#fff 0%,#fbfbfd 100%);flex:auto;min-height:0;padding:14px 12px;overflow:auto}.timelineInner{flex-direction:column;gap:10px;display:flex}.messageRow{display:flex}.messageRow.user{justify-content:flex-end}.messageRow.agent{justify-content:flex-start}.messageCard{border:1px solid var(--border);background:var(--surface);text-align:left;border-radius:14px;flex-direction:column;gap:8px;max-width:min(560px,92%);padding:10px 12px;display:flex;box-shadow:0 1px #1018280a}.messageCard.audioMessageCard{width:min(250px,80%);min-width:150px;max-width:min(820px,96%)}.messageCard.user{background:#001e4f14;border-color:#001e4f2e}.messageHeader{justify-content:flex-start;align-items:center;gap:12px;display:flex}.messageHeaderLeft{align-items:center;gap:8px;min-width:0;display:inline-flex}.messageIdentity{flex-direction:column;gap:2px;min-width:0;display:flex}.messageAuthor{color:#101828e0;white-space:nowrap;text-overflow:ellipsis;font-size:12px;font-weight:600;overflow:hidden}.messageTimestamp{color:var(--muted);white-space:nowrap;font-size:10px}.messageBody{text-align:left;font-size:14px}.bubbleRow{align-items:flex-end;gap:8px;display:flex}.bubbleRow.user{justify-content:flex-end}.bubbleRow.agent{justify-content:flex-start}.bubble{border:1px solid var(--border);background:var(--surface);text-align:left;border-radius:14px;max-width:min(520px,92%);padding:10px 12px;box-shadow:0 1px #1018280a}.avatar{border:1px solid var(--border);border-radius:999px;flex:none;justify-content:center;align-items:center;width:28px;height:28px;display:inline-flex}.avatar img{object-fit:cover;border-radius:999px;width:100%;height:100%;display:block}.avatar img.agentAvatarImg{box-sizing:border-box;object-fit:contain;border-radius:0;width:22px;height:22px;padding:1px}.avatar.agent{color:var(--itau-blue);background:#001e4f0f}.avatar.user{color:var(--itau-orange);background:#ff62001a}.bubble.user{background:#001e4f14;border-color:#001e4f2e}.bubbleMeta{color:var(--muted);align-items:center;gap:8px;margin-top:6px;font-size:10px;display:flex}.pill{color:#101828c7;background:#6670851f;border-radius:999px;padding:2px 8px;font-size:11px}.composer{border-top:1px solid var(--border);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);box-sizing:border-box;background:#ffffffeb;flex:none;padding:10px}.composerInner{align-items:stretch;gap:8px;width:100%;display:flex}.composerMain{flex:auto;align-items:stretch;min-width:0;display:flex}.composerSide{flex-direction:row;flex:none;align-items:center;gap:10px;display:flex}.composerTrash{align-self:center}.composerButtons{flex-direction:column;align-items:stretch;gap:8px;height:92px;display:flex}.composerButtons .recordBtn,.composerButtons .primaryBtn.iconOnlyBtn{border-radius:999px;width:76px;height:42px}.composerButtons .primaryBtn.iconOnlyBtn{padding:0}.textBox{resize:none;border:1px solid var(--border);background:#fff;border-radius:12px;outline:none;flex:auto;width:100%;min-height:42px;max-height:96px;padding:10px 12px;font-size:14px;line-height:18px}.textBox:focus{box-shadow:0 0 0 3px var(--ring);border-color:#001e4f47}.primaryBtn{appearance:none;background:var(--itau-orange);color:#fff;cursor:pointer;border:0;border-radius:12px;align-items:center;gap:8px;height:42px;padding:0 14px;font-size:14px;font-weight:600;transition:background .12s,transform .12s;display:inline-flex}.primaryBtn.iconOnlyBtn{justify-content:center;gap:0;width:42px;padding:0}.primaryBtn:focus{box-shadow:0 0 0 3px var(--ring);outline:none}.primaryBtn:hover{background:var(--itau-orange-hover)}.primaryBtn:active{transform:translateY(1px)}.primaryBtn:disabled{opacity:.85;cursor:default}.secondaryBtn{appearance:none;border:1px solid var(--border);color:var(--text);cursor:pointer;background:#fff;border-radius:12px;align-items:center;gap:8px;height:42px;padding:0 12px;font-size:14px;font-weight:600;transition:background .12s;display:inline-flex}.secondaryBtn:hover{background:#6670850f}.secondaryBtn:disabled{opacity:.6;cursor:default}.audioVizHost{border-radius:12px;flex:auto;width:auto;min-width:0;height:40px;overflow:hidden}.recordingInline{background:#001e4f0a;border:1px solid #001e4f24;border-radius:12px;flex:auto;align-items:center;gap:10px;min-width:0;height:100%;min-height:42px;padding:0 10px;display:flex}.recordingLeft{flex-direction:column;flex:auto;gap:6px;min-width:0;display:flex}.recordingLabel{color:#001e4fd9;flex:none;font-size:12px;font-weight:600}.audioPreviewInline{flex:auto;align-items:center;gap:10px;min-width:0;height:100%;min-height:42px;display:flex}.audioPreviewInline audio{height:46px}.recordBtn{appearance:none;border:1px solid var(--border);color:var(--itau-blue);cursor:pointer;background:#fff;border-radius:999px;justify-content:center;align-items:center;width:42px;height:42px;padding:0;transition:box-shadow .16s,background .16s,transform .12s;display:inline-flex}.recordBtn:hover{background:#001e4f0a}.recordBtn:active{transform:translateY(1px)}.recordBtn:disabled{opacity:.6;cursor:default}.recordBtn.recording{color:var(--itau-orange);background:#fff;border-color:#ff6200bf;animation:1.4s ease-in-out infinite recordGlow;box-shadow:0 0 0 6px #ff62001a,0 0 18px #ff620038}@keyframes recordGlow{0%{box-shadow:0 0 0 6px #ff620014,0 0 16px #ff62002e}50%{box-shadow:0 0 0 10px #ff620024,0 0 26px #ff620042}to{box-shadow:0 0 0 6px #ff620014,0 0 16px #ff62002e}}.iconCircleBtn{appearance:none;border:1px solid var(--border);color:var(--itau-blue);cursor:pointer;background:#fff;border-radius:999px;justify-content:center;align-items:center;width:42px;height:42px;padding:0;transition:background .12s,transform .12s;display:inline-flex}.iconCircleBtn:hover{background:#001e4f0a}.iconCircleBtn:active{transform:translateY(1px)}.iconCircleBtn:disabled{opacity:.6;cursor:default}.cardContainer{border:1px solid var(--border);text-align:left;background:#fff;border-radius:12px;padding:10px}.cardContainer [role=button]{cursor:pointer}.cardContainer .ac-textBlock,.cardContainer .ac-factTitle,.cardContainer .ac-factValue,.cardContainer .ac-adaptiveCard,.cardContainer .ac-adaptiveCard *{text-align:left!important}.cardContainer .ac-pushButton{appearance:none;cursor:pointer;border-radius:12px;height:38px;padding:0 14px;font-size:14px;font-weight:600;background:var(--itau-orange)!important;color:#fff!important;border:0!important}.cardContainer .ac-pushButton:hover{background:var(--itau-orange-hover)!important}.cardContainer .ac-pushButton:active{transform:translateY(1px)}.cardContainer .ac-actionSet{margin-top:10px}.typingRow{color:#101828cc;align-items:center;gap:6px;font-size:13px;display:inline-flex}.typingRow span:first-child:empty{display:none}.dots{gap:4px;display:inline-flex}.dot{background:#66708599;border-radius:999px;width:6px;height:6px;animation:1s ease-in-out infinite dotPulse}.dot:nth-child(2){animation-delay:.15s}.dot:nth-child(3){animation-delay:.3s}@keyframes dotPulse{0%,to{opacity:.5;transform:translateY(0)}50%{opacity:1;transform:translateY(-2px)}}